We had two brilliant days at Future of Retail LIVE at the Retail Technology Show in London on Wednesday & Thursday. A huge thanks to Terry Cannon and the team at Future of Retail for pulling together such a strong event – great energy, great conversations, and a genuinely high-quality agenda across both days.
Also great to catch up with our co-partners Voyado and Made With Intent.
For us, it was especially powerful to see Frasers Group front and centre across the programme – not just as a valued client , but as a business actively shaping where retail is heading.
On Day 1 Richard Lallo, alongside Lynn Ritson, tackled “The End of Disconnected Retail” with real clarity – calling time on fragmented data and siloed experiences. (Also a big thanks to Richard Lim for hosting this fireside chat). Then Richard Lallo doubled down on the RTS Supernova Stage with a seriously strong showcase of how data, activation and commercial thinking come together to drive real retail value through ELEVATE by Frasers Group
On Day 2 David Clark delivered a genuinely impressive session on Agentic Commerce – sharp, forward-looking, and exactly where the industry is heading. A really interesting viewpoint with a lot of head nodding from a lot of senior retailers!
Across the two days, we also heard some great perspectives across customer intent, data transformation and omnichannel success – a really strong mix of thinking and real-world insight…so a well deserved pat on the back to everyone who took the time to present and share their views…carving out the time to do that in the world we were discussing isn’t easy!!
Listening to the sessions, it’s clear how connected all of this needs to be – and that’s where Horizon fits. At the centre of it, unifying data and turning it into something the business can actually use to drive decisions and action!
Let’s not talk about Tubes and trains!!!! (it was sunny..and that’s always a bonus!)
Contact Us today to explore connected retail With Horizon.
