From our roots as a data analytics business we have crafted our offering to become a leading and trusted force in powering the future of Data Science, Visualisation and Automation. Today, the strength and agility of Horizon grows with each new integration and client. The last fifteen years have seen us take a remarkable journey with one goal in mind – that being the ability for our clients to access, unify, visualise and activate their data like never before.
The business is founded in York by our CEO Graham Ibbetson
Core Horizon product development and delivery
Continued Horizon development and delivery into new sectors
Harness data from all of those seemingly endless sources to create a powerful customer data platform with best of technology integration
Unparalleled understanding that can be analysed, modelled and optimised to create game-changing opportunities for your business
Create significant incremental personalised propositions enabling commercial growth to transform customer marketing performance
Our goal is to put powerful data at the heart of your business to drive efficiency and growth across your entire organisation. We help you integrate, supercharge and humanise you data to generate optimal intelligence for your people, which in turn, ensures a seamless experience for your customers
To become part of your team and support you every step of the way
Horizon Powered By XCM. Behind our intelligent Horizon customer data platform, is the beating heart, our team. The technology and our people work together to help our clients unlock the power of their data. Introducing just some of the humans that make up the team behind Horizon.
Chief Executive
Officer
Graham founded XCM in 2009, driven by a passion to create a company with people and data at its heart. Leading and supporting our Board is still a privilege for Graham, when not innovating, he can be found spending quality time with his three children and six grandchildren.
Managing
Director
Luke has over 19 years of ‘hands-on’ experience in Data, Analytics and Customer Marketing. He is responsible for managing our growth strategy, solution development and service delivery and has worked with many businesses across retail, hospitality, gaming, sport and government.
Chief Technical
Officer
A multiple award winner for creative technical solutions, including a Digital Britain award for Business Innovation. Andrew leads the Technical Services team, pushing the boundaries of innovation and driving the development of the Horizon Customer Data Platform.
Finance
Director
Bringing over 30 years of experience, including 20 years across Advertising and Marketing, Robert supports the executive leadership with strategic financial acumen. He's passionate about lifelong learning, currently delving into Italian and the electric guitar!
Director
of Analytics
Jason has over 21 years of analytical expertise, with over half of that working with us. A self-proclaimed film aficionado, Jason heads up our team of analytics experts to empower our clients with real insights to make quicker, smarter decisions.
Director of Marketing
& Strategic Services
With over 26 years client and agency side experience in Customer/Brand Marketing, Ecommerce and Client Strategy - Jonathan has worked on over 80 worldwide brands. A keen traveller, writer, designer and film buff, with two very active football loving sons!
Tech Solutions &
QA Lead
Leading our technical teams across initiation through to deployment of requirements, Dave has worked on a range of integrations and industries, working alongside clients to optimise their data. A keen golfer, Dave can be found on the course when he’s not with his daughters.
Client Strategy
Director
Working with us for 12 years across multiple departments, Guy now heads up the Client team, using his experience to maximise growth and ROI. A keen supporter of the NFL and Baltimore Ravens, Guy tries to watch every game, regardless of kick-off time!
Head of Customer
Activation
With two decades of experience in Marketing and CRM, Nathan has helped leading brands to develop data-centric CRM strategies to achieve their goals. When not heading up the Data Activation team, he takes on the role of chauffeur for his daughters!
Head of Client
Operations
Natalie has worked with global brands across CRM, agency side and client services. Bringing this experience together, she drives the team to deliver unique Horizon needs for our clients. Away from work, she has a passion for weightlifting, her current leg press PB stands at 150kg!
Data Security
& IT Lead
Bringing experience from the healthcare sector, Nick oversees Data Infrastructure & Security to ensure the Horizon platform meets all compliance requirements. Outside of XCM, he can be found on the golf course, when not spending time with his daughter and their Yorkie.
Solutions
Architect
Using key skills acquired across multiple business areas, Pete and his team maximise the potential of the tools our clients have at their disposal and build key solutions, enabling them to advance with agility. Pete is an avid musician, who rocks out with his multiple bands!
Business Development
Consultant
Aligning potential customer requirements to our solutions and services, Chris works with our clients to understand their business goals. Some people run, and then there’s Chris - taking on races such as the Marathon Des Sables, a 252km race across the Sahara!
Client
Director
Building relationships and business understanding, Holly works alongside our clients to maximise their return, post onboarding onto Horizon. Aside from her thirteen years of experience, Holly enjoys her family time and running after her four-year old daughter!
Lead Data
Scientist
Responsible for the development of Horizon ML and AI products and the delivery of all associated client solutions. Richard has over 10 years experience in development, statistics and analytics. Outside of work, Richard enjoys football, golf, snooker and even water skiing.
Marketing
Manager
A marketing professional, with over 10 years of experience driving brand awareness and building communities for B2B brands. In her downtime, Laura is an avid traveller, who also volunteers with a breast cancer tattoo charity.
People &
Talent Manager
Passionate about building high-performing teams, Chris has spent over a decade recruiting top global talent to drive growth and innovation. When not supporting our team, Chris enjoys motorcycling and is currently studying for his CIPD.
With a focus on innovation, collaboration and growth, this is a fantastic time to become a part of our fast-growing and ever expanding business? We have lots of exciting opportunities for talented professionals across multiple disciplines. Join our team and contribute to our mission of empowering the future of Data Science, Visualisation & Automation
If you want to further your career and become part of the XCM team, please contact [email protected]
Vacancies